Recent Updates

Find out about changes to Sign In Compliance, both big and small.

Shresta Chemarla avatar
Written by Shresta Chemarla
Updated over a week ago


Remember last month when I mentioned August being the best month of the year? Well, I'll tell you why now. Drumroll please! It was my birthday! Your favorite article-writing, Customer Success gal turned another year older. Yipee! Now, with that out of the way, on to our August updates!

What's New:

  • Admins can now view the updates Reportable Information table! The table now includes Date, Name, Type, Employees, and Reviewer.

  • There are now additional filters available in the Reportable Information section. Just go to Notify --> Reportable Info --> Add a Filter. The new options include Cage Code, Date, Type, Reviewer, and Viewed Status.

  • Admins can now associate multiple facilities to a single contract! You can do so by going into a Contract within Administration, then you can choose multiple facilities from the dropdown.

  • Contracts with a Tag on them have a new look! Look at your Contracts table within Administration to find the new Tags column.


  • Admins were unable to update existing Workflows that had a Form in the Submission Assignments.

  • When filtering within the Travel section of a User's Profile, the Status and Reviewer filters would not display results accurately.

  • Employees that were assigned a Task would click to view the task, but the page would redirect to a "We're sorry this page does not exist" error.

  • Admins were not able to save the information within the Manager and and Location fields when creating a new user's profile.


I have nothing clever to say about July, because it's finally time for the best month of the year! August! Why is that, you may ask. Well, maybe I'll reveal why during August's Recent Updates. Before we leap into August, let's look back at July and see what's happened!

What's New:

  • Multiple facilities can now be associated with a single contract - yippee! To do so, go to Contracts under Administration, then you can leverage the Facilities dropdown to select multiple Facilities.

  • Surprise! We have updated some of the branding within Sign In Compliance. Have you noticed the new colors? The new logo? Some green here. Some blue there. You get the visual, right? If not, just log into SIC and see for yourself!

  • The DISS subject report has been updated in light of their recent changes.

  • Have 100 badges to put into SIC? Good news for you! SIC's Badge section now has a 'Import CSV' option so that Admins can bulk upload badges.

  • Travel drafts will now state the last time the user updated the travel. To see the time, just look under the title of the report!


  • In the Visit Requests table, the Submitted By column appears empty. This bug has now been resolved.

  • In the History Section throughout Sign In Compliance, it kept stating that an Unknown User made changes rather than the user who actually made the change.

  • When associating an Access to a user, a warning message pops up: "User not assigned to Facility associated to this Contract'. This would occur even if the user was appropriately associated.

  • When adding an Access to a user's profile, the Contracts dropdown would only populate "undefined: undefined" instead of the contracts within the system.

  • When a Reviewer is added to a Travel, the History section shows that the Reviewer made the changes in the report - not the Submitter.


The summer solstice has come and gone. Do you know what that means? I've done my annual re-watch of Ari Aster's Midsommar. That's a totally normal summer tradition, right? Please someone tell me I'm not weird. Anyhow, let's just move past that one and get to our June release notes!

What's New:

  • The logos within the solution have now been updated to reflect the new branding of the company. Goodbye ThreatSwitch and hello Sign In Compliance!

  • Within the Employee view, on the right-hand side, there are shortcut buttons to take them to various aspects of the solution. The "Request Action from my Security Team" button took users to the Action Requests section, even though their company leverages Workflows. The button now redirects to the employee's Ticket section, rather than the Action Requests section.

  • Admins can now more easily associate Facilities within a user's profile. Rather than selecting from a dropdown of facilities one at a time, Admins can select multiple facilities to associate with a user at once.

  • Previously within Travel, if a user was going to a location via their personal car, the report would default the Arrival country to be the same as the Departure country. Now, users can select any Arrival country when traveling in a personal car, regardless of the chosen Departure country.

  • Users that now have a Custom Role that includes the Travel functionality will be able to view Forms within users' travel reports.


  • No bugs this month!


May the Fourth be with you! That's what they say, right? I'm not sure... I was never much of a Star Wars kid. In fact, I think I was 20 years old when I watched my first Star Wars film. I digress from my embarrassing secret. Keep reading to learn more about the May updates!

What's New:

  • Within Asset Control in the Administration section, users can now search for their Transmittals via the Identifier number.

  • Assets now have a new field! The field is for Classification Date.

  • There is a new status option within a Travel Report. Admins can now mark reports as 'Submitted to Diss'!

  • Within Travel, users can now see the date the report was submitted to DISS under the Submitted column. Plus, there's a new filter available that allows Admins (and users) to search specifically for 'Diss Submitted' travel reports!

  • Admins can now remind their users to come back and complete their Post Brief within Travels. Either click on the checkbox in the table, or go into a Travel report, and you'll be able to click on a button that sends out a Travel Post Brief reminder!

  • Admins will now receive emails when their users have completed their Post Brief within Travels.

  • The car transportation fields have now been updated to state Departure and Arrival, rather than Pick Up and Drop Off.

  • When submitting a Travel Report, there was confusion as to where to update a user's passport information. This has now been updated for users' to more easily identify where to update their passport details.

  • Admins can now bulk upload their Facilities with the new 'Import CSV' button within the Facilities section. To find it, go to Administration, Facilities, and look at the upper-right hand corner. Ta da! Uploading facilities has never been easier!

  • A Form that is attached to a Ticket within a Workflow will now be deleted if the Ticket is deleted.

  • If a user assigns another user to fulfill the Submission Requirements within a Ticket, then they can also now sign the Forms attached to the Ticket!

  • It is now possible to filter for 'Purpose of Travel' within the Travels section.

  • Now, users can fill out their Emergency Contact when submitting a Travel report. Users still have the option to have a permanent Emergency Contact within their profile. However, this option is in case the Emergency Contact differs based on who/where the user is traveling with/to.


  • In Custom Roles, if an Admin changed the settings of the Documents and Forms dropdown within a role, then the change would not save. It would continue to revert to its previous setting. This issue was also found within the Travels piece of the Custom Role settings. This issue has now been resolved.

  • Employees were able to see the 'Add Eligibility' button within their profile. If they attempted to fill it out, then it would not properly save. This is due to the fact that employee roles are not able to add their own eligibilities. The button has since been removed.

  • Travels could not be submitted if the pre-brief was turned off in the Travel settings.

  • Admins could not see closed tickets for users within their profiles. This bug has now been resolved.

  • In Reportable Information, the 'Create a Report' button would not download the CSV if the filter 'Type: Foreign Contact' was applied.


April showers bring May flowers! I'm just kidding... it's still raining in Charlotte and all it has brought is pollen. I'm sniffling as I type this, in case you're wondering. More big news on our end, *insert drumroll here* the new and improved version of Travel is here!

Click here to read all about Travel and its release notes:

Besides that, here's everything else that happened in April!

What's New:

  • Full country names are now shown under the Destination columns, rather than just the abbreviated versions.

  • Reviewers on Travel reports will now receive an email notification when a Travel report is assigned to them.

  • Within a Ticket that has the Approval flow turned on, if a user attempts to delete or close a ticket, a warning appears to let them know that the approval will auto-decline.

  • The DISS Import CSV has been updated. Click here to find the updated template.

  • Within the Contracts Export CSV, Departments has been added as a header for Admins to have additional information!

  • Return date on a Travel report date can only be after the Departure date.


  • With the Travel update, the link to the various country's travel briefings were rendered non-dynamic. This bug was fixed so that the link shows the proper country's briefing based on what was chosen by the user.

  • When adding flights, multiple repeated lines would appear rather than just the one flight. Adding boat ports also did a similar action with the repeated lines. These issues have now been resolved.


I have no clever commentary for this month because I have something far more exciting! The integration between Sign In Enterprise and Sign In Solution has officially been released. Yipee! Now, reign in that excitement, and keep on reading for March’s release notes.

What’s New:

  • In the People section, Admins can now enable two-factor authentication via the bulk-action option in the heading of the table. Admins can also go into a user’s profile and enable 2FA on an individual basis. Cheers to extra layers of safety!

  • In the People section, there is now a ‘Created Date’ filter for Admins to sort through users. By leveraging the filter, Admins will be able to select a range of dates for the creation date of users.

  • DISS has updated its subject report… again. Who’s shocked? Not us! The SIC team has updated the DISS import function to reflect the new subject report. Admins can find the CSV file to the DISS import here.


  • Within People, if an Admin/Security Manager tried to create a new user, the Facility dropdown would show ‘No Options’. The bug has been fixed to accurately reflect the list of facilities in users’ environments within the Facility dropdown when creating a user.


For the first time in a year that I've been writing these updates, a customer finally told me that they read my jokes on the posts… March is going to be a good month 😎 Mind you, they didn't tell me whether they thought it was funny or not. Potato potato. A win is a win! Speaking of wins, onto our February updates!

What’s New:

  • Within ‘Tasks’ in Administration, Admins can now send a bulk reminder to users to remind them to complete their tasks. To do so, just hit the checkbox next to ‘Task Name’ to select all of the tasks on that page, then select ‘Remind’.

  • Admins can now update their employees’ Security Point of Contact (shown on an employee’s inbox). Admins can go to ‘Facilities’ under Administration, select a facility, and determine who the FSO is. In doing so, the FSO’s email will show up under the Security POC for employees affiliated with that facility.

  • Under Administration, Admins now have access to ‘Contacts’. Admins can create useful contacts privy to only the Admin and Security Manager roles.


  • When a training is created or edited, it would not show up unless the ‘Created Date Filter’ is removed.

  • Under Custom Roles, a user who has the option to ‘Add Users’ (via People) is unable to do so, even when their permissions allow them to. Rather, every field when creating a user is greyed out except for the Facilities dropdown.

  • Within a Request Template, the dropdown for a Required Form appears blank, rather than showing the available forms.

  • If an Action Request has a Form required for its submission details, the form does not appear when submitting a new request.

  • Within Foreign Travel, the previous button in the report is broken and will not allow users to go to the previous page.

  • The lodging dates within the Foreign Travel wizard are off after submitting the report.

  • The beginning and end dates for a Foreign Travel trip are off from the originally entered date.

  • Once an employee exits the Foreign Travel Wizard, the user lands on the V1 Foreign Travel table.


Did you know the groundhog is named Punxsutawney Phil? Anyways, he saw his shadow, so bundle up! With that chilly news, let’s move on to our February updates.

What’s New:

  • In Eligibility under a User’s profile, there is a new option under the ‘Granted By’ field. The option is ‘DoDCAS - DCSA Consolidated Adjudications Services’.

  • Within a Travel report, there is a passport section - pulled from a user’s profile - that appears on the first page of the wizard. Users also have the option to edit their passport details within the Travel report.

  • Previously, Users received a notification when a multiple-signature form was out for signatures by the other people assigned to the form. Users will no longer receive a notification that they have an incomplete task when others Users still need to sign the form.

  • When Admins delete a Contract, a message will pop up explaining why the deletion isn’t possible if it’s associated with a Visit Request(s).

  • In Workflows, Admins can now enable an ‘Approvals Flow’ to approve or reject a user’s ticket. As an Admin, you can assign a default Approver for all tickets from a Workflow within its settings. However, if you don’t want to assign a default Approver, then assign an Approver within an individual’s ticket!

  • The link to the CDSE FSO Toolkit training has been updated to reflect the proper link. The DoD Hotline Posters link in the Training section has also been updated.

  • In Visit Requests, users now have the option to insert the incoming visitor’s email via the new ‘Email’ field.

  • Customers can now request to have their custom logos on emails sent to their employees. This includes emails notifying users about incomplete tasks.

  • In the Security Point of Contact section in an Employee’s inbox, users can now click on their POC’s email to shoot them a message!


  • When a user is created and their Date of Birth is entered, the profile shows the DOB a day before the date entered.

  • Employees were being redirected to the Foreign Travel V1 table when saving a travel report as a draft. This error has been fixed, and they are being directed to the proper table.

  • When users edit a previously existing travel report, clicking on the ‘Previous’ button did not take them to the previous page. This issue has now been resolved.

  • Security Managers received an error after logging out of ThreatSwitch.

  • Within a Travel report, the start and end dates of a trip are appearing off by one day. This error has been solved.

Did this answer your question?