Introduction

Inconsistency in the formatting of DISS subject reports has created problems for ThreatSwitch users attempting to import Access/Eligibility information into the application. As of April 18th, 2021 however the data formatting coming out of DISS appear to have stabilized and is now compatible with ThreatSwitch's DISS Import functionality.

Troubleshooting

If you are still having trouble importing DISS subject report data into ThreatSwitch:

  • Make sure the subjects you are importing from DISS have a valid social security number associated with their ThreatSwitch profile. ThreatSwitch uses Social Security number to match data from DISS with the proper ThreatSwitch record. Other values such as names cannot be used to import data as they cannot be relied upon to accurately identify a single person - i.e. "Michael Smith"

  • Make sure your file is a valid CSV file with a "comma" separator. .xls or .xlsx files cannot be imported.

  • Make sure the headers in your DISS record match those in our Sample DISS Formatting .csv file.

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